Here to help
Answers to the common questions below. For anything else, email scarabcity.app@gmail.com — a human reads every message, usually within two days.
What does the number actually mean?
It's the current read of the city, on one 0–10 ruler, for a sensible adult who is simply present there. 0 means genuinely fine by world standards; 10 is the far end of what the world produces. Equal numbers mean the same thing everywhere, whatever the cause — a 7 is a 7 whether it comes from weather, unrest, or an outbreak. The full reasoning is on the Method page.
How current is a score?
Scores are event-driven — they move when the situation moves, not on a monthly review cycle. Every card shows the time it was read, so freshness is never a mystery. And if we can't verify the current picture, the card says "can't verify" instead of wearing a confident face.
Which cities are covered?
Major cities worldwide — the places international travelers actually go — with coverage growing by demand. We'd rather cover fewer cities honestly than every dot on the map badly. If your city is missing, tell us; requests genuinely shape what we add next.
The read looks calm, but the headlines don't. Which is right?
Possibly both. A headline can be real and still change nothing for a person standing in that city — a country-wide alert is not your neighborhood, and dramatic isn't the same as significant. Scarab reads verified events by what they actually mean on the ground, and the brief explains what's behind the number. When something real can't be verified yet, the card says so rather than guessing in either direction.
What does "can't verify" mean?
It means exactly that: our coverage of that place, right now, isn't strong enough for a read we'd stand behind — so we tell you, instead of showing a stale or invented number. An honest gap beats a false calm. It usually resolves as fresh signal arrives.
Does Scarab track me or need my personal data?
Reading a city never requires an account, your location, or your identity — you search a city, we score the city. Scores are about places, not people. The details live in the privacy policy.
How do subscriptions, billing, and refunds work?
Purchases are handled by Apple through your App Store account. A Trip Pass runs for its stated period and then simply ends — it never quietly renews. The annual plan renews unless you cancel, and you can cancel anytime in your device's Settings → Apple Account → Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com; if something's gone wrong on our side, email us and we'll help make it right.
Is Scarab official travel advice?
No. Scarab is situational awareness — a calm, honest read to inform your own judgment. It complements, and never replaces, your government's travel advisories, local authorities' instructions, and your own good sense. In an emergency, follow local official guidance.
I found something that looks wrong. What should I do?
Tell us — seriously. A read that paints a city calmer than it truly is, is the one failure we care most about catching. Email scarabcity.app@gmail.com with the city and what you saw; reports like this get first attention.